Quality Is Just the Beginning : Managing for Total Responsiveness

Written by one of America's leading consultants on improvement strategies & world-class operating methods, this book offers a collection of concepts & viewpoints that will simplify & clarify your thinking on how to proceed in the creation, selection, & implementation of productivity-enhancing initiatives. It outlines 5 breakthrough concepts that will help you critically examine all of the productivity enhancement options open to you -- including TQM (Total Quality Management), JIT, & QFD -- & to ultimately build & implement a responsiveness-based program that's right for your company. Includes several case studies to provide real-world examples of Levit's theories in action.Levit, Steve is the author of 'Quality Is Just the Beginning : Managing for Total Responsiveness', published 2001 under ISBN 9780756752033 and ISBN 0756752035.