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Phone Skills for the Information Age

Author: 


ISBN-13: 

9780073017297


ISBN: 

0073017299


Pub Date: 
Publisher:  McGraw-Hill Higher Education
Summary: 40-minute DVD provides visual material to complement the text-workbook. This 40-minute presentation, correlated to major concepts in the text-workbook, illustrates proper phone techniques that can be used in a variety of business settings and situations. Worksheets in the Instructor's Manual and Key supplement material in the presentation and generate discussion.

Maxwell, Dorothy A. is the author of Phone Sk...ills for the Information Age, published 2005 under ISBN 9780073017297 and 0073017299. Three hundred four Phone Skills for the Information Age textbooks are available for sale on ValoreBooks.com, one hundred one used from the cheapest price of $64.88, or buy new starting at $64.88. [read more]

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ISBN-13: 9780073017297


ISBN: 0073017299


Pub Date:
Publisher: McGraw-Hill Higher Education
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