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Phone Skills for the Information Age






Pub Date: 
Publisher:  McGraw-Hill Higher Education
Summary: 40-minute DVD provides visual material to complement the text-workbook. This 40-minute presentation, correlated to major concepts in the text-workbook, illustrates proper phone techniques that can be used in a variety of business settings and situations. Worksheets in the Instructor's Manual and Key supplement material in the presentation and generate discussion.

Maxwell, Dorothy A. is the author of Phone Sk...ills for the Information Age, published 2005 under ISBN 9780073017297 and 0073017299. One hundred one Phone Skills for the Information Age textbooks are available for sale on ValoreBooks.com, fifty used from the cheapest price of $66.36, or buy new starting at $49.20. [read more]

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Phone Skills for the Information Age

ISBN-13: 9780073017297

ISBN: 0073017299

Pub Date:
Publisher: McGraw-Hill Higher Education
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