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Phone Skills For The Information Age

Author: 


ISBN-13: 

9780073017273


ISBN: 

0073017272


Edition:  3
Publisher:  McGraw-Hill College
Summary: This five-hour program teaches proper phone use to help students develop and maintain professional relationships, project a positive company image, and provide reliable service. Phone Skills for the Information Age features realistic situations and problems found in today's increasingly complex business environments. The text includes reinforcement exercises, self-assessments, case studies, reference charts for on-th...e-job use, and a glossary.

Maxwell, Dorothy A. is the author of Phone Skills For The Information Age, published under ISBN 9780073017273 and 0073017272. Three hundred fifty five Phone Skills For The Information Age textbooks are available for sale on ValoreBooks.com, one hundred fifty used from the cheapest price of $9.31, or buy new starting at $20.44.
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Phone Skills For The Information Age

ISBN-13: 9780073017273


ISBN: 0073017272


Edition: 3rd


Publisher: McGraw-Hill College
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