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Phone Skills For The Information Age
Phone Skills For The Information Age
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Phone Skills For The Information Age

Author: 


ISBN-13: 

9780073017273


ISBN: 

0073017272


Edition:  3
Publisher:  McGraw-Hill College
Summary: This five-hour program teaches proper phone use to help students develop and maintain professional relationships, project a positive company image, and provide reliable service. Phone Skills for the Information Age features realistic situations and problems found in today's increasingly complex business environments. The text includes reinforcement exercises, self-assessments, case studies, reference charts for on-th...e-job use, and a glossary.

Maxwell, Dorothy A. is the author of Phone Skills For The Information Age, published under ISBN 9780073017273 and 0073017272. Two hundred ninety one Phone Skills For The Information Age textbooks are available for sale on ValoreBooks.com, ninety three used from the cheapest price of $2.45, or buy new starting at $83.54.
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  • Renter: CampusBookRentalsThis seller provides order tracking
  • Renter Rating: (2,599) 94%Recommended Seller
  • Ships from: Ogden, UT
  • Shipping Methods: Standard, Expedited
  • Comments:
    We serve students on over 5,871 college campuses every semester! Highlighting and writing is OK! Get a tracking number with every order. Questions? Or just want to hear our vo [more]

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Product Details
Phone Skills For The Information Age

ISBN-13: 9780073017273


ISBN: 0073017272


Edition: 3rd


Publisher: McGraw-Hill College
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