172398

9780072460506

Operations Management Meeting Customers' Demandss
Operations Management Meeting Customers' Demandss
$124.46
$3.95 Shipping
List Price
$153.75
Discount
19% Off
You Save
$29.29

  • Condition: New
  • Provider: Ergodebooks Contact
  • Provider Rating:
    83%
  • Ships From: Multiple Locations
  • Shipping: Standard
  • Comments: Buy with confidence. Excellent Customer Service & Return policy. Ships Fast. Expedite Shipping Available.

   30-day money back guarantee
$49.49
$3.95 Shipping
List Price
$153.75
Discount
67% Off
You Save
$104.26

  • Condition: New
  • Provider: Academic_Books Contact
  • Provider Rating:
    75%
  • Ships From: Multiple Locations
  • Shipping: Standard
  • Comments: ALTERNATE EDITION: New. Soft Cover International edition. Different ISBN and Cover image but contents are same as US edition. Customer Satisfaction guaranteed!!

   30-day money back guarantee
$4.21
$3.95 Shipping
List Price
$153.75
Discount
97% Off
You Save
$149.54

  • Condition: Good
  • Provider: Ergodebooks Contact
  • Provider Rating:
    83%
  • Ships From: Multiple Locations
  • Shipping: Standard
  • Comments: Buy with confidence. Excellent Customer Service & Return policy. Ships Fast. Expedite Shipping Available.

   30-day money back guarantee
$22.62
$3.95 Shipping

Your due date: 12/18/2015

How do rentals work?
$153.75
List Price
$153.75
Discount
85% Off
You Save
$131.13

  • Condition: Very Good
  • Provider: BookRenter Contact
  • Provider Rating:
    88%
  • Ships From: Multiple Locations
  • Shipping: Standard (tracking available)
  • Comments: High-quality textbook rentals since 2006. We do not ship to Alaska, Hawaii or any off-shore territories.

   30-day money back guarantee

Ask the provider about this item.

Most renters respond to questions in 48 hours or less.
The response will be emailed to you.
Cancel
  • ISBN-13: 9780072460506
  • ISBN: 0072460504
  • Publisher: McGraw-Hill College

AUTHOR

SUMMARY

This text provides a survey of the most innovative techniques and methods for managing operations in services and manufacturing. It presents all concepts with a real-world perspective based on the extensive global consulting work of the lead author, Dick Schonberger. This text is unique due to its customer-focused approach. Using the authors 15 principles as a framework for organizing the text This text stresses teamwork, quality, and customer service in both manufacturing and services, as well as traditional topics such as product and service design, purchasing, inventory, location and layout, and scheduling are also included. Quantitative coverage is de-emphasized.Knod, Edward M. is the author of 'Operations Management Meeting Customers' Demandss' with ISBN 9780072460506 and ISBN 0072460504.

[read more]

Questions about purchases?

You can find lots of answers to common customer questions in our FAQs

View a detailed breakdown of our shipping prices

Learn about our return policy

Still need help? Feel free to contact us

View college textbooks by subject
and top textbooks for college

The ValoreBooks Guarantee

The ValoreBooks Guarantee

With our dedicated customer support team, 30-day no-questions-asked return policy, and our price match guarantee, you can rest easy knowing that we're doing everything we can to save you time, money, and stress.