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Operations Management Meeting Customers' Demandss






Publisher:  McGraw-Hill College
Summary: This text provides a survey of the most innovative techniques and methods for managing operations in services and manufacturing. It presents all concepts with a real-world perspective based on the extensive global consulting work of the lead author, Dick Schonberger. This text is unique due to its customer-focused approach. Using the authors 15 principles as a framework for organizing the text This text stresses team...work, quality, and customer service in both manufacturing and services, as well as traditional topics such as product and service design, purchasing, inventory, location and layout, and scheduling are also included. Quantitative coverage is de-emphasized.

Knod, Edward M. is the author of Operations Management Meeting Customers' Demandss, published under ISBN 9780072460506 and 0072460504. Ten Operations Management Meeting Customers' Demandss textbooks are available for sale on ValoreBooks.com, and five used from the cheapest price of $0.90.
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Operations Management Meeting Customers' Demandss

ISBN-13: 9780072460506

ISBN: 0072460504

Publisher: McGraw-Hill College
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