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Managing for Quality and Performance Excellence

by

Evans, James R., Lindsay, William M.

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Managing for Quality and Performance Excellence, ISBN 9780324382273 Own This Book? Sell It
ISBN-13:

9780324382273

ISBN:

0324382278

Pub Date: 2007
Publisher: Thomson Learning Summary: Prepare for success in quality management today with this leading text's focus on the fundamental principles and emphasis on high performance management practices, such as those reflected in the Baldrige Criteria. Experienced leaders in the fields of quality management, these authors. Look no further for definitive resource for authoritative coverage of ISO 9000 certification, Six Sigma, and the U.S. Malcolm Baldrige [read more]
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Product Details
ISBN-13:

9780324382273


ISBN:

0324382278


Pub Date: 2007
Publisher: Thomson Learning

Prepare for success in quality management today with this leading text's focus on the fundamental principles and emphasis on high performance management practices, such as those reflected in the Baldrige Criteria. Experienced leaders in the fields of quality management, these authors. Look no further for definitive resource for authoritative coverage of ISO 9000 certification, Six Sigma, and the U.S. Malcolm Baldrige National Quality Award standards. A wealth of current examples from leading organizations reflect quality throughout the world as they emphasize the practical aspects of the book's managerial focus and pertinent technical topics. You can efficiently prepare to become an ASQ Certified Quality Manager as this edition covers most of the Body of Knowledge required for ASQ certification. It's everything you need, now and throughout your career, to ensure quality management success.

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