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Management: Total Quality in a Global Environment

Author: 


ISBN-13: 

9781557866103


ISBN: 

1557866104


Publisher:  Wiley & Sons, Incorporated, John
Summary: This comprehensive and concise introductory text for management students is exceptional in that it integrates quality as a theme throughout. It provides an authoritative examination of the principles of management and although it is based on the guidelines of TQM, it also covers the management fundamentals of planning, organizing, directing and controling.Features include: A quality, international, ethics and diversi...ty exhibit in each chapter Critical thinking questions at the end of each major section within each chapter Chapter summaries Definitions of key terms as they appear. The book contains eighteen chapters and is therefore manageable and easy to use. To aid student learning, extensive case studies are included throughout, based on over 125 international companies such as Coca-Cola, General Motors, Ford Motor Company, Honda and the Disney Corporation. Cases specific to TQM are integrated throughout each chapter and key terms are highlighted for ease of use. Further teaching aids include a complete Instructor's Manual and a computerised test bank.

Stahl, Michael J. is the author of Management: Total Quality in a Global Environment, published under ISBN 9781557866103 and 1557866104. Two hundred twenty eight Management: Total Quality in a Global Environment textbooks are available for sale on ValoreBooks.com, one hundred eleven used from the cheapest price of $1.00, or buy new starting at $5.25.
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Management: Total Quality in a Global Environment

ISBN-13: 9781557866103


ISBN: 1557866104


Publisher: Wiley & Sons, Incorporated, John
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