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Human Resources Management and Supervision With On-line Testing Access Code Card

by

National Restaurant Association Staff

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Unbeatable customer
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minimal interior marks.
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Human Resources Management and Supervision With On-line Testing Access Code Card, ISBN 9780132331616 Own This Book? Sell It
ISBN-13:

9780132331616

ISBN:

0132331616

Pub Date: 2006
Publisher: Prentice Hall PTR Summary: Appropriate for Customer Service courses within Culinary Arts and Hospitality Management departments. A brief competency guide which is focused on Customer Service. Designed to support a core textbook and provide students with marketable management skills for a career within the Culinary Arts and Foodservice industry. Introducing the ManageFirst ProgramTM from the National Restaurant Association Educational Foundatio [read more]
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    ManageFirst: Human Resources Management and Supervision w/
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Product Details
ISBN-13:

9780132331616


ISBN:

0132331616


Pub Date: 2006
Publisher: Prentice Hall PTR

Appropriate for Customer Service courses within Culinary Arts and Hospitality Management departments. A brief competency guide which is focused on Customer Service. Designed to support a core textbook and provide students with marketable management skills for a career within the Culinary Arts and Foodservice industry. Introducing the ManageFirst ProgramTM from the National Restaurant Association Educational Foundation (NRAEF). This new management training certification program is based on a set of competencies defined by the restaurant, foodservice and hospitality industry as those needed for success. This competency-based program includes 12 topics, each with a competency guide, exam, instructor resources and certificate. Students earn a certification for each exam passed. The topics and exams are aligned to typical on-campus courses. This competency guide includes an access code for ON-LINE testing. A paper/pencil version of the test is also available. For additional information about the NRAEF ManageFirstTM Program please visit www.prenhall.com/managefirst Appropriate for Customer Service or Dining Room Management courses within Culinary Arts and Hospitality Management departments.

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