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How to Communicate With Difficult People A Survival Guide

by

Relph, Anne K., Wilson, Karen

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How to Communicate With Difficult People A Survival Guide, ISBN 9780962464409 Own This Book? Sell It
ISBN-13:

9780962464409

ISBN:

0962464406

Publisher: Enterprising Woman, Enterprises Summary: Everyone knows a "Difficult Person" - either in business or personal life. This "How To" book offers practical tips for self-help in a quick-reading, lively format containing easy-reference sub-headings, practical exercises & specific scripts of what to say in difficult communication situations. Features: Proven techniques - tested by more than 20,000 people who have attended the authors' seminars. Assertiveness tech [read more]
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Product Details
ISBN-13:

9780962464409


ISBN:

0962464406


Publisher: Enterprising Woman, Enterprises

Everyone knows a "Difficult Person" - either in business or personal life. This "How To" book offers practical tips for self-help in a quick-reading, lively format containing easy-reference sub-headings, practical exercises & specific scripts of what to say in difficult communication situations. Features: Proven techniques - tested by more than 20,000 people who have attended the authors' seminars. Assertiveness techniques. "Difficult Character Types" that explain as well as amuse. Addresses specific "Male vs. Female" communication issues. Neuro-Linguistic Programming - how we process information. Profanity & sexual language. Specific scripts to use in "difficult" situations. Techniques that work - from boardroom to bedroom.

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