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Hospitality Information Systems and E-Commerce






Pub Date: 
Publisher:  John Wiley & Sons Inc
Summary: Up-to-date coverage of how technology impacts management in the hospitality industry In order to succeed in today's business world, hospitality managers must have a wealth of knowledge when it comes to technology. Hospitality Information Systems and E-Commerce provides this essential information. Covering the technology used in each segment of the hospitality industry-lodging, foodservice, and tourism-this insightful... book emphasizes the management decisions necessary to purchase, implement, and execute technology initiatives in a hospitality operation. Packed with industry examples that illustrate the influence of technology on management and customer service, Hospitality Information Systems and E-Commerce: Provides an overview of information technology basics, including computer hardware, software, and networks Covers electronic commerce (e-commerce) and its impact on the hospitality industry, as well as how managers can implement successful e-commerce strategies into their business Features interviews with information technology professionals in the hospitality industry Includes "On the Job" vignettes that show readers how the concepts covered in each chapter translate into the management of a hospitality operation Contains a practical glossary of technical terminology Hospitality Information Systems and E-Commerce offers an in-depth look at how hospitality managers can most effectively use technology to benefit their business, and is a must-have resource for students and professionals seeking to learn more about this cutting-edge topic.

Tesone, Dana V. is the author of Hospitality Information Systems and E-Commerce, published 2005 under ISBN 9780471478492 and 0471478490. Three hundred two Hospitality Information Systems and E-Commerce textbooks are available for sale on ValoreBooks.com, eighty eight used from the cheapest price of $0.75, or buy new starting at $104.39.
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Hospitality Information Systems and E-Commerce

ISBN-13: 9780471478492

ISBN: 0471478490

Pub Date:
Publisher: John Wiley & Sons Inc
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