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Hospitality A Social Lens






Pub Date: 
Publisher:  Elsevier Science & Technology Books
Summary: Professor Conrad Lashley is Professor of Leisure Retailing at the Centre for Leisure Retailing at the Nottingham Business School. His research interests have largely been concerned with service quality management, and specifically employee empowerment in service delivery. He works closely with several major industry organizations including the British Institute of Innkeeping, J. D. Wetherspoon and McDonalds Restauran...ts Limited. She has an MSc in Entrepreneurial Studies and her Ph.D. thesis investigated small firm strategic alliances. Since 1979 she has been an entrepreneur in her own right, owning and operating a number of restaurant and hotel businesses. In addition, she regularly undertakes consultancy projects for entrepreneurs both in the UK and internationally.

Lashley, Conrad is the author of Hospitality A Social Lens, published 2006 under ISBN 9780080450933 and 0080450938. One hundred one Hospitality A Social Lens textbooks are available for sale on ValoreBooks.com, one used from the cheapest price of $219.30, or buy new starting at $122.36.
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Hospitality A Social Lens

ISBN-13: 9780080450933

ISBN: 0080450938

Pub Date:
Publisher: Elsevier Science & Technology Books
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