Guide to It Service Management 2002
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ISBN-13:
9780201737929
ISBN:0201737922
Publisher: Addison-Wesley Longman, Incorporated Summary: Written for professionals concerned with the organisation or development of quality information technology services, this guide contains insightful articles regarding issues and trends in IT service management, or ITSM, as it is now called.
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Product Details
ISBN-13:
ISBN:
Publisher: Addison-Wesley Longman, Incorporated
9780201737929
ISBN:
0201737922
Publisher: Addison-Wesley Longman, Incorporated
Written for professionals concerned with the organisation or development of quality information technology services, this guide contains insightful articles regarding issues and trends in IT service management, or ITSM, as it is now called.
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