Global Logistics and Supply Chain Management

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Think of the many different products that are purchased and consumed each day - how do they reach the customer and at what cost? Logistics and Supply Chain Management (SCM) are key aspects of the business world and also the not-for-profit and public sectors. While the origins of much logistics thinking and practice are in a manufacturing context, we are now witnessing increased and highly successful application of logistics and SCM principles in services contexts too. Witness the efficiencies which have been driven into banking and hospitals, where the emphasis has shifted to serving more customers, better, faster, and cheaper. Global Logistics and Supply Chain Management is essential reading for students studying supply chain management and logistics. Encompassing both practical and strategic perspectives, it also takes a truly global perspective, recognising the transnational nature of logistics activities in today's world. Key features include: Chapters on two of the most important issues in logistics today, sustainability and risk. Eleven international case studies to illustrate key concepts and extend learning. An article by one of the pioneers of logistics and supply chain management, Professor Donald Bowersox. A comprehensive package of supplementary material is available on the accompanying website www.wileyeurope.com/college/mangan, including an Instructor's Manual, PowerPoint slides, and case teaching notes for lecturers, as well as quizzes and an online glossary for students.