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Getting Grease: A Guide to Effective Complaint Resolution and Consumer Protection

by

Smith, Gary Michael, Borel, Peggy A.

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Getting Grease: A Guide to Effective Complaint Resolution and Consumer Protection, ISBN 9781930554061 Own This Book? Sell It
ISBN-13:

9781930554061

ISBN:

1930554060

Pub Date: 2006
Publisher: Chatgris Press Summary: Gary Michael Smith is a writer, educator, and lecturer based in New Orleans. He is the author of 11 books and hundreds of letters and articles for dozens of trade and technical magazines and journals. Moreover, he has greased the wheels of industry with scores of effective complaint letters, balanced with letters of commendation and recommendation. Mr. Smith also teaches a variety of courses at the University of New  [read more]
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Product Details
ISBN-13:

9781930554061


ISBN:

1930554060


Pub Date: 2006
Publisher: Chatgris Press

Gary Michael Smith is a writer, educator, and lecturer based in New Orleans. He is the author of 11 books and hundreds of letters and articles for dozens of trade and technical magazines and journals. Moreover, he has greased the wheels of industry with scores of effective complaint letters, balanced with letters of commendation and recommendation. Mr. Smith also teaches a variety of courses at the University of New Orleans.

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