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Getting Disputes Resolved Designing Systems to Cut the Costs of Conflict

by

Ury, William L., Brett, Jeanne M., Goldberg, Stephen B.

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Getting Disputes Resolved Designing Systems to Cut the Costs of Conflict, ISBN 9781880711033 Own This Book? Sell It
ISBN-13:

9781880711033

ISBN:

1880711036

Publisher: Program on Negotiation Summary: Build Conflict Control Into Your Organization Renowned mediator William Ury offers tested guidelines for designing a dispute resolution system to handle conflicts effectively on an ongoing basis. He explains how to diagnose and correct problems in an existing system or create and implement a new system where one does not exist. His four-phase process includes specific advice on involving adverse parties in diagnosing [read more]
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Product Details
ISBN-13:

9781880711033


ISBN:

1880711036


Publisher: Program on Negotiation

Build Conflict Control Into Your Organization Renowned mediator William Ury offers tested guidelines for designing a dispute resolution system to handle conflicts effectively on an ongoing basis. He explains how to diagnose and correct problems in an existing system or create and implement a new system where one does not exist. His four-phase process includes specific advice on involving adverse parties in diagnosing current problems, designing the system, and overcoming opposition to change. The result is a win-win formula for putting a system in place that contains the costs associated with conflict by addressing them as they arise.

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