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Empowering Service Excellence: Beyond the Quick Fix

Author: 


ISBN-13: 

9780304331697


ISBN: 

0304331694


Publisher:  Continuum International Publishing Group, Limited
Summary: The service sector now occupies 70% of UK business. This book examines examples from Europe, the UK and the USA, where service quality has been improved through the empowerment of employees.

Lashley, Conrad is the author of Empowering Service Excellence: Beyond the Quick Fix, published under ISBN 9780304331697 and 0304331694. One Empowering Service Excellence: Beyond the Quick Fix textbook is available for s...ale on ValoreBooks.com, or buy new starting at $113.32. [read more]

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Empowering Service Excellence: Beyond the Quick Fix

ISBN-13: 9780304331697


ISBN: 0304331694


Publisher: Continuum International Publishing Group, Limited
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