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Customer Service Excellence

by

MacNeill, Debra J.

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Customer Service Excellence, ISBN 9781556239694 Own This Book? Sell It
ISBN-13:

9781556239694

ISBN:

1556239696

Publisher: McGraw-Hill Summary: Readers will find helpful approaches for developing and maintaining solid internal and external customer relationships. Offers dozens of reliable techniques for handling customer complaints, probing for customer needs, and satisfying customer expectations.
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Product Details
ISBN-13:

9781556239694


ISBN:

1556239696


Publisher: McGraw-Hill

Readers will find helpful approaches for developing and maintaining solid internal and external customer relationships. Offers dozens of reliable techniques for handling customer complaints, probing for customer needs, and satisfying customer expectations.

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