Customer Service Career Success Through Customer Satisfaction
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Publisher: Prentice Hall PTR Summary: CUSTOMER SERVICE: CAREER SUCCESS THROUGH CUSTOMER SATISFACTION offers comprehensive skills-based training in developing positive attitudes. Solve problems to build customer loyalty. Attain profitability through customer satisfaction. Lead and empower the service process. Direct marketplace acceptance and corporate growth.
9780130859594
ISBN:0130859591
Edition: 2nd Pub Date: 2000Publisher: Prentice Hall PTR Summary: CUSTOMER SERVICE: CAREER SUCCESS THROUGH CUSTOMER SATISFACTION offers comprehensive skills-based training in developing positive attitudes. Solve problems to build customer loyalty. Attain profitability through customer satisfaction. Lead and empower the service process. Direct marketplace acceptance and corporate growth.
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Product Details
ISBN-13:
ISBN:
Edition: 2nd
Pub Date: 2000
Publisher: Prentice Hall PTR
9780130859594
ISBN:
0130859591
Edition: 2nd
Pub Date: 2000
Publisher: Prentice Hall PTR
CUSTOMER SERVICE: CAREER SUCCESS THROUGH CUSTOMER SATISFACTION offers comprehensive skills-based training in developing positive attitudes. Solve problems to build customer loyalty. Attain profitability through customer satisfaction. Lead and empower the service process. Direct marketplace acceptance and corporate growth.
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