Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

New Textbook Only. 2nd Edition May contain highlighting/underlining/notes/etc. May have used stickers on cover. Ships same or next day. Expedited shipping takes 2-3 business d [more]

New Textbook Only. 2nd Edition May contain highlighting/underlining/notes/etc. May have used stickers on cover. Ships same or next day. Expedited shipping takes 2-3 business days; standard shipping takes 4-14 business days.[less]

New item with possible minimal shelfwear. May have remainder mark. Carefully inspected. Leaves our warehouse same or next business day. Most continental U.S. orders lead time [more]

New item with possible minimal shelfwear. May have remainder mark. Carefully inspected. Leaves our warehouse same or next business day. Most continental U.S. orders lead time 4-10 days. Thank you for your business. [less]

New Textbook Only. 2nd Edition May contain highlighting/underlining/notes/etc. May have used stickers on cover. Ships same or next day. Expedited shipping takes 2-3 business d [more]

New Textbook Only. 2nd Edition May contain highlighting/underlining/notes/etc. May have used stickers on cover. Ships same or next day. Expedited shipping takes 2-3 business days; standard shipping takes 4-14 business days.[less]

ALTERNATE EDITION: Brand New International Edition. Fast Shipping is Guaranteed! ISBN & Cover of the book could be different but contents are same. "No Questions Asked" Return Poli [more]

ALTERNATE EDITION: Brand New International Edition. Fast Shipping is Guaranteed! ISBN & Cover of the book could be different but contents are same. "No Questions Asked" Return Policy.[less]

ALTERNATE EDITION: Brand New! Softcover International Edition. In some instances, the book may : contain different cover design, different ISBN, and be printed in black & white scale but con [more]

ALTERNATE EDITION: Brand New! Softcover International Edition. In some instances, the book may : contain different cover design, different ISBN, and be printed in black & white scale but contents are same as US edition. Shipping from multiple locations depending on the stock via USPS/DHL/UPS, delivery time 4-5 business days. NO Shipping to PO BOX and pls note that all books are in English Language. Kindly provide day time phone number in order to ensure smooth delivery. In case of any queries with regards to purchase please f[less]

ALTERNATE EDITION: Brand New Softcover International Edition ( 288 Pages ) , Have same content as US Edition, Excellent Quality. ISBN is different. Never Used, in English Language. [more]

ALTERNATE EDITION: Brand New Softcover International Edition ( 288 Pages ) , Have same content as US Edition, Excellent Quality. ISBN is different. Never Used, in English Language. Printed in Black And White . Customer satisfaction guaranteed. [less]

ALTERNATE EDITION: Brand New International Edition! Fast 3-5 days reliable shipping! Book may have different Cover/ISBN with same Contents as US edition. CD/DVD or Access codes may not be includ [more]

ALTERNATE EDITION: Brand New International Edition! Fast 3-5 days reliable shipping! Book may have different Cover/ISBN with same Contents as US edition. CD/DVD or Access codes may not be included and not guaranteed. Please contact us for any queries.[less]