Creating and Sustaining a Superior Customer Service Organization A Book About Taking Care of the People Who Take Care of the Customers
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Personal inscription
inside. GOOD with average
wear to cover ... [more] Dust Jacket present.
Personal inscription
inside. GOOD with average
wear to cover and pages.
We offer a no-hassle
guarantee on all our items.
Orders generally ship by
the next business day.
Default Text [less]
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ISBN-13:
9781567204506
ISBN:1567204503
Publisher: Greenwood Publishing Group, Incorporated Summary: Jim Poisant is President/CEO of Poisant International, LLC. In addition, Poisant is Associate Visiting Professor at the School of Management at George Mason University
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