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Creating and Sustaining a Superior Customer Service Organization A Book About Taking Care of the People Who Take Care of the Customers

by

Poisant, Jim

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Condition: Used - Good Seller: Rating: (142) 89% Ships From: Benicia, CA Shipping: Standard, Expedited Comments: Dust Jacket present.
Personal inscription
inside. GOOD with average
wear to cover ... [more]
Dust Jacket present.
Personal inscription
inside. GOOD with average
wear to cover and pages.
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Creating and Sustaining a Superior Customer Service Organization A Book About Taking Care of the People Who Take Care of the Customers, ISBN 9781567204506 Own This Book? Sell It
ISBN-13:

9781567204506

ISBN:

1567204503

Publisher: Greenwood Publishing Group, Incorporated Summary: Jim Poisant is President/CEO of Poisant International, LLC. In addition, Poisant is Associate Visiting Professor at the School of Management at George Mason University
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Product Details
ISBN-13:

9781567204506


ISBN:

1567204503


Publisher: Greenwood Publishing Group, Incorporated

Jim Poisant is President/CEO of Poisant International, LLC. In addition, Poisant is Associate Visiting Professor at the School of Management at George Mason University

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