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Consumer Behavior

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Schiffman, Leon G., Kanuk, Leslie Lazar

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Consumer Behavior, 9thth Edition, ISBN 9780131869608 Own This Book? Sell It
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Edition: 9th Pub Date: 2006
Publisher: Prentice Hall Summary: With a strong empirical and market segmentation approach, this book focuses on how the Internet has changed the way people obtain information about potential purchases, giving readers the most up-to-date material on how technology is changing their lives as consumers. The Thirty-two mini-cases help readers learn by applying the theory, drawing on current business news to demonstrate specific consumer behavior concept [read more]
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Product Details
ISBN-13:

9780131869608


ISBN:

0131869604


Edition: 9th
Pub Date: 2006
Publisher: Prentice Hall

With a strong empirical and market segmentation approach, this book focuses on how the Internet has changed the way people obtain information about potential purchases, giving readers the most up-to-date material on how technology is changing their lives as consumers. The Thirty-two mini-cases help readers learn by applying the theory, drawing on current business news to demonstrate specific consumer behavior concepts. This edition now includes thirty-two Active Learning mini-cases. A clear consumer decision making model is set out in each chapter to facilitate learning-presented in the first chapter, this model serves as a structural framework for the concepts-the building blocks-examined in the following chapters. The book' s final chapter ties all of these concepts together so readers see the interrelationships and relevance of individual concepts to consumer decision-making. For those studying consumer behavior and/or marketing.

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