Connective Branding: Building Brand Equity in a Demanding World

9780470512401

0470512407

While traditional branding focuses on the creation of external image through one-way, often manipulative communication (i.e. advertising), Connective Branding is about living the brand and radiating its core principles outwards to fulfil the brand promise. This requires a different and more engaging communications paradigm where the brand is delivered through every point of interaction with every customer and stakeholder, and where the focus of branding shifts from products to the company behind the product. " Fresh and fascinating with a host of in-depth best practice case studies. A must-read for every brand strategist, Connective Branding demonstrates how to accomplish the twin brand imperatives of brand engagement and brand alignment." David Aaker, Vice Chairman of Prophet, Author of Brand Portfolio Strategy and Spanning Silos "Connective Branding presents a much broader view than traditional association-based branding. Presenting a brand as a set of values that must radiate outward to all stakeholders offers managers superb opportunities for enriching their brands. I highly recommend this original book." Bernd Schmitt, Author of Customer Experience Management and Big Think Strategy " The foundations for brand building are changing radically. All the stakeholders of the brand are connected at a global scale expecting brands to engage in a responsible, transparent and customized dialogue with each of them. In this exciting book, Fisher and Vallaster take the reader through a compelling journey of how brands transform themselves in this new reality without loosing sense of who they are." Majken Schultz, Copenhagen Business School, Co-Author of The Expressive Organisation and Taking Brand Initiative " I would challenge any marketer to read this review of managing Brands in the 21st Century and not change the way they approach brand building. Connective Branding does not claim to have all the answers (thank goodness - I hate being patronised) but it will certainly get you musing on how best to improve your brand strategy. If you are challenged by the principles raised here - what better way than that to leave that comfort zone of always doing the same old thing? Brand Management is Dead ... Long Live Brand Management!" Paul Harrison, Marketing Manager, General Motors " The days when branding was a function somewhere in the marketing department are over. Connective Branding explains in a systematic way the current and future challenges of branding with a broad and thoroughly researched spectrum of real life examples. After reading this book, you will not look at your brand the same way as you did before." Marco Meyrat, CMO, Hilti Corporation " It's refreshing to see the long-standing pillars of conventional branding tumble in Fisher and Vallaster's text. In Connective Branding we consider the new rules for engaging stakeholders in the brand and for aligning brand promise with actual brand experience." Rob BonDurant, Vice President of Marketing and Communications, Patagonia, Inc. " Today's great companies understand that their success depends on nurturing a living brand that embodies company values at every level and through every interaction. Sound tough? It is. But Connective Branding will show you how essential it is for survival today, and how to successfully implement a living, strong brand in your organization." Matt Gardan, Communications Manager, innocent drinks France