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Call Center Handbook The Complete Guide to Starting, Running, and Improving Your Call Center

by

Dawson, Keith

$29.00 $3.95 Shipping
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Condition: Used - Like New Seller:
monarchy books
Rating: (0) New Seller Ships From: Niagara Falls, NY Shipping: Standard, Expedited Comments: Clean, in fine condition. With no remarks or highlights. includes the index. 196 pages no index.
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Call Center Handbook The Complete Guide to Starting, Running, and Improving Your Call Center, 5thth Edition, ISBN 9781578203055 Own This Book? Sell It
ISBN-13:

9781578203055

ISBN:

1578203058

Edition: 5th Pub Date: 2003
Publisher: Elsevier Science & Technology Books Summary: This is a complete guide to starting, running and improving a call centre. It covers everything from choosing the best site, to purchasing equipment and software suited to specific needs, monitoring agents, and measuring their productivity.
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  • Seller: monarchy books
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  • Comments: Clean, in fine condition. With no remarks or highlights. includes the index. 196 pages no index.
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  • Seller: Super Book Deals
  • Seller Rating: (867) 81%
  • Ships from: Multiple Locations
  • Shipping Methods: Standard
  • Comments: Please allow 4-14 business days for Media Mail delivery. Brand New, Perfect Condition, 100% Money Back Guarantee, Over 1,000,000 customers served
  • Contact seller about this item
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Product Details
ISBN-13:

9781578203055


ISBN:

1578203058


Edition: 5th
Pub Date: 2003
Publisher: Elsevier Science & Technology Books

This is a complete guide to starting, running and improving a call centre. It covers everything from choosing the best site, to purchasing equipment and software suited to specific needs, monitoring agents, and measuring their productivity.

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