Best of Velocity Measurement and Technology
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ISBN-13:
9780972883658
ISBN:0972883657
Publisher: Strategic Account Management Association Summary: The Best Of Velocity Measurement & Technology provides a resource for examining the metrics relevant to strategic account processes - from account planning and account selection to customer satisfaction and loyalty. Underlying these processes are the technological tools and approaches that can efficiently organize and manage the knowledge and data for account management, identify new opportunities and allocate resour [read more]
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Product Details
ISBN-13:
ISBN:
Publisher: Strategic Account Management Association
9780972883658
ISBN:
0972883657
Publisher: Strategic Account Management Association
The Best Of Velocity Measurement & Technology provides a resource for examining the metrics relevant to strategic account processes - from account planning and account selection to customer satisfaction and loyalty. Underlying these processes are the technological tools and approaches that can efficiently organize and manage the knowledge and data for account management, identify new opportunities and allocate resources. These articles offer expert advice and direction from both CRM experts and SAM practitioners.
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