Administracion Y Control De LA Calidad
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Publisher: Cengage South-Western Summary: 1. Introduction to Quality 2. Quality in Manufacturing and Service Systems 3. Quality Management Philosophies 4. Managing for Quality and High Performance 5. Focusing on Customers 6. Leadership and Strategic Planning 7. Human Resource Development and Management 8. Process Management 9. Tools for Process Management 10. Measurement and Strategic Information Management 11. Building and sustaining Total Quality Organizat [read more]
9789687529677
ISBN:9687529679
Edition: 4th Pub Date: 1999Publisher: Cengage South-Western Summary: 1. Introduction to Quality 2. Quality in Manufacturing and Service Systems 3. Quality Management Philosophies 4. Managing for Quality and High Performance 5. Focusing on Customers 6. Leadership and Strategic Planning 7. Human Resource Development and Management 8. Process Management 9. Tools for Process Management 10. Measurement and Strategic Information Management 11. Building and sustaining Total Quality Organizat [read more]
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Product Details
ISBN-13:
ISBN:
Edition: 4th
Pub Date: 1999
Publisher: Cengage South-Western
9789687529677
ISBN:
9687529679
Edition: 4th
Pub Date: 1999
Publisher: Cengage South-Western
1. Introduction to Quality 2. Quality in Manufacturing and Service Systems 3. Quality Management Philosophies 4. Managing for Quality and High Performance 5. Focusing on Customers 6. Leadership and Strategic Planning 7. Human Resource Development and Management 8. Process Management 9. Tools for Process Management 10. Measurement and Strategic Information Management 11. Building and sustaining Total Quality Organizations 12. Quality Assurance and Control 13. Fundamentals of Statistical Process Control 14. Additional Topics in Statistical Process Control 15. Reliability.
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