Our target market is the college student. Most college students have low patience, are on tight deadlines, and need their textbooks fast! Slow responses to inquiries will result in lost textbook sales, and negative seller feedback ratings.

2. Respond to ValoreBooks.com customer service questions within 48 hours

It is imperative that all Marketplace Book Sellers respond to ValoreBooks.com Service Questions within 48 hours. If a Marketplace Book Seller fails to respond to a question in a timely manner, ValoreBooks.com will take further action on the disputed topic.

3. Confirm your orders within 48 hours

After an order is placed, it must be confirmed within 48 hours. If you do not confirm your order within 48 hours the order will be auto cancelled.  Learn how to confirm orders here.

4. Ship your orders within 24 hours of confirming them

After an order is confirmed, we require book sellers to ship out their order within 24 hours.

5. Upload order tracking for all orders

We suggest all Marketplace Book Sellers upload order tracking for their orders. This will ease the mind of the customer as they can track their package to their doorstep.  This also protects the book seller as you can verify that your item has been delivered with order tracking. Learn how to upload tracking here.

6. List your textbooks in the appropriate book condition

To prevent returns and negative feedback we suggest that all Marketplace Sellers list their textbooks in the appropriate book condition. If your textbook is not new, make sure to place it in the appropriate book condition: like new, very good, good or acceptable.  Read about our condition guidelines here.

7. Add descriptive book comments

Adding descriptive comments such as the specific edition, cover ware, highlighting, notes, CD not included, and any other important information will help aid the customer while purchasing their textbook. Textbooks that provide descriptive comments have a much better chance of selling than textbooks that lack descriptive details.  Descriptive comments will also reduce returns because the customer will know what to expect when they receive their book.

8. Keep your inventory up to date

Top textbooks sell by the thousands each day during back to school seasons. Therefore, keeping your inventory up to date is key. Any canceled order results in a lost customer and will negatively affect your confirmation and feedback rating.

9. Contact your customer with any questions or updates

It is imperative to contact your customer if any questions or updates arise regarding their order.  You can contact your customer by following the steps listed here.

10. Allow e-mails from ValoreBooks.com

Many new e-mail accounts have spam filters that will filter out unrecognized e-mail. Please set up your account to accept e-mails from ValoreBooks.com. We will send out important notifications regarding your account, orders, news, etc.

11. Use flat rate envelopes and boxes for priority mail

We suggest all sellers use Flat Rate Boxes and Envelopes to save money if you are shipping with priority mail.

12. Sell textbooks back to Valore

Always know that if you need to move your inventory you have the option to use our textbook sell back program.  All you have to do is enter your ISBN, view price quotes, ship your textbooks to us with a prepaid label, and get paid.  Learn more about our textbook sell back program here.

13.  Build your account up to become a recommended book seller

It takes time and effort to become a recommended book seller, but the benefits are worth the work. Your listings will be placed in our “Recommended Sellers” category and your book seller name will have a star attached to it.  Sellers with over 500 orders and 90% confirmation and feedback rates are qualified for this program.

14. Contact us with any questions or suggestions

We are the premier online textbook marketplace because of our book sellers!  If you have any questions or suggestions on how we can improve, please let us know.

If you would like more information on any  of these tips, or if there are any tips you feel we should add to this list please leave a comment below or contact us directly.

Click to log into your book seller account.

The ValoreBooks.com Marketplace has over 10,000 booksellers that resell used books to college students across the country.  ValoreBooks.com helps prevent millions of used textbooks find new customers instead of finding landfills across the country! The used textbook industry allows students to Save Green in two ways: Save Cash, and Save Trees.

Here are a few helpful tips that you should know when you are looking to buy cheap textbooks.

SEARCH BY ISBN

• There are many variations of each textbook, and searching by a textbook ISBN will give you exactly what you need. If you do not have an ISBN, you can search by title and author at our Advanced Book Search.

REVIEW BOOK COMMENTS

• Marketplace sellers all list detailed descriptions of their textbooks. This is very helpful when looking to purchase a used textbook. Sellers will note if the used textbook has highlighting, notes, cover wear, software included, etc. View the book comments so you know exactly what you are getting!  If you have any questions about the book before you buy it, make sure to contact your bookseller!

REVIEW BOOK CONDITION

• The majority of textbooks and books on our site are used. If you do not need a new textbook, we suggest to save money and purchase a cheap used textbook. Our Marketplace Sellers offer millions of used textbooks and books at significantly reduced prices.

REVIEW BOOK SELLER

• Click on the Marketplace sellers name to view their feedback from past customers, as well as their confirmation ratings. Buying from a Marketplace seller who has been rated highly by other customers will ensure that your book buying experience will be a positive one.

CHOOSE PRIORITY MAIL

• Priority mail is only $3.00 more than media mail and you will receive your books much faster than media mail. All college students that need their books as soon as possible should order priority mail!  Priority mail orders usually take 2-5 business days to receive, and media mail orders usually take 4-14 business days to receive.

USE OUR CUSTOMER SERVICE CENTER

• If you have any questions about your order, or any issues arise, please use our Customer Service Center where we have many frequently asked questions. If you can’t find an answer, you can contact us, and your seller from our Customer Service Center.

ALLOW EMAILS FROM VALOREBOOKS.COM

• Add emails from customerservice@valorebooks.comto your Safe-Sender List or Address book to ensure delivery. Many new e-mail accounts have spam filters that will filter out unrecognized e-mail. Please allow your system to receive e-mails from ValoreBooks.com. We will send out important notifications regarding your order.

LEAVE FEEDBACK

• It is important that all customers leave feedback regarding their purchase. This will help better serve our ValoreBooks.com customers and let them know what type of experience to expect when buying from a specific seller.

KEEP THE RECYCLING PROCESS ALIVE AFTER THE SEMESTER!

When you are finished with your textbooks at the end of the semester, you can donate them or sell them back to ValoreBooks.com for cash!  It does not matter where you purchased your textbooks from, ValoreBooks.com will buy them back. We offer instant price quotes! Click here to Sell Textbooks Back Now!

 To view the status of your textbook sell back order, follow the steps listed below:

1. Click the “Support” tab on the top of our website.



2. Click the “Track Your Order” button at the bottom of the page.



3. Enter your order #, and your email address or last name.



4. View your order status.

ValoreBooks.com Textbook Sell Back Tracking will allow you to see when your order has arrived at our warehouse, when the order has been processed, and when your payment has been sent out!

If you have any questions about the status of your order, please contact us!

To begin selling your books online all you need to do is:

1. Register to become a marketplace seller
2. Upload your inventory
3. Ship your books
4. Get Paid! We collect no fees unless you sell.

Seller Tools
Share in the efficiency of major web retailers with one streamlined order fulfillment program. Guaranteed to increase efficiency.

1. Upload inventory files
2. Sort and print item retrieval lists.
3. Confirm and print hundreds of orders with one click.
4. Print invoices and shipping labels.

Automation
Automate your Inventory and Order Processing – We accept virtually any file format.

Tech Assistance
We provide free unlimited technical assistance. Contact us now with any questions!

No Hidden Fees
The only fee we charge is 15% per item sold.

Seller Payment Guidelines
ValoreBooks.com fees per item sold: 15% of book sale price. Sellers will also receive a shipping credit based on the method of shipping.  The shipping credits are listed below:

Shipping Method Paid to Seller
Media Mail $2.69
Priority Mail $5.69

Seller Payments
Seller payments close on the 15th and last day of each month and are issued within 10 business days. Payments are currently issued by check.

For more information please view our Marketplace Seller home page, and make sure to check out our Tips for Booksellers page. If you have any questions, please contact us!

If you are a student looking to sell textbooks back online with our textbook sell back program, make sure to check our recent post about selling textbooks back online.