Customer Relations Books

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Results 1 - 50 of 1,821 for Customer Relations Books
4.
Marketing and Client Relations for Interior Designers by Knackstedt, Mary V. ISBN: 9780470260487 List Price: $70.00
6.
Fish! A Proven Way to Boost Morale and Improve Results by Stephen C. Lundin, Harry Pa... ISBN: 9780786888825 List Price: $19.99
7.
Achieving Service Excellence, Second Edition by Fottler, Myron D., Ford, Ro... ISBN: 9781567933277 List Price: $88.00
9.
Managing Customer Relationships A Strategic Framework by Peppers, Don, Rogers, Martha ISBN: 9780471485902 List Price: $94.95
10.
Customer Genius by Fisk, Peter, Fisk ISBN: 9781841127880 List Price: $24.95
11.
Pay Attention!: How to Listen, Respond, and Profit from Customer Feedback by Thomas, Ann, Applegate, Jill ISBN: 9780470563557 List Price: $24.95
12.
Relationship Selling by Johnston, Mark W., Marshall... ISBN: 9780073529813 List Price: $157.19
13.
Be Our Guest Perfecting the Art of Customer Service by Disney Institute Staff, Kin... ISBN: 9780786853946 List Price: $10.95
15.
Crm Handbook A Business Guide to Customer Relationship Management by Dyché, Jill ISBN: 9780201730623 List Price: $64.99
16.
Working the Night Shift: Women in India's Call Center Industry by Patel, Reena ISBN: 9780804769143 List Price: $21.95
17.
Customers for Life How to Turn That One-Time Buyer into a Lifetime Customer by Sewell, Carl, Brown, Paul B. ISBN: 9780385504454 List Price: $14.95
18.
Handbook of Services Marketing and Management by Swartz, Teresa A., Iacobucc... ISBN: 9780761916123 List Price: $88.95
20.
Delivering Knock Your Socks off Service by Bush, John, Performance Res... ISBN: 9780814417553 List Price: $18.95
21.
Best Practices in Customer Service by Zemke, Ron, Woods, John A. ISBN: 9780814470282 List Price: $39.95
22.
Niche Envy by Turow, Joseph ISBN: 9780262701211 List Price: $14.95
24.
180 Ways to Walk the Customer Service Talk by Harvey, Eric, Walk the Talk... ISBN: 9781885228345 List Price: $9.95
25.
Customer Centered Growth Five Proven Strategies for Building Competitive Advantage by Whiteley, Richard C., Hessa... ISBN: 9780201154931 List Price: $18.00
26.
The Zappos Experience: 5 Principles to Inspire, Engage, and WOW by Michelli, Joseph A. ISBN: 9780071749589 List Price: $25.00
27.
Inspired Nurse by Bluni, Rich ISBN: 9780974998671 List Price: $24.95
28.
Customer Driven Company Moving from Talk to Action by Whiteley, Richard C. ISBN: 9780201608137 List Price: $18.00
29.
Emotional Value Creating Strong Bonds With Your Customers by Barlow, Janelle, Maul, Dianna ISBN: 9781576750797 List Price: $27.95
30.
50 Powerful Ideas You Can Use to Keep Your Customers by Timm, Paul R. ISBN: 9781564145994 List Price: $11.99
31.
Simply Better Winning and Keeping Customers by Delivering What Matters Most by Barwise, Patrick, Meehan, Sean ISBN: 9780875843988 List Price: $26.95
32.
Clued In: How to Keep Customers Coming Back Again and Again by Carbone, Lewis ISBN: 9780137071128 List Price: $34.99
35.
Fabled Service Ordinary Acts, Extraordinary Outcomes by Sanders, Betsy, Jameson, Bo... ISBN: 9780787909383 List Price: $19.95
37.
Customer Service Delivery Research And Best Practices by Fogli, Larry, Ukei, Jennife... ISBN: 9780787976200 List Price: $70.00
40.
Unleashing Excellence: The Complete Guide to Ultimate Customer Service by Snow, Dennis, Yanovitch, Teri ISBN: 9780470503805 List Price: $24.95
41.
Power of Appreciative Inquiry A Practical Guide to Positive Change by Whitney, Diana, Trosten-Blo... ISBN: 9781576752265 List Price: $30.95
42.
Kellogg On Branding The Marketing Faculty Of The Kellogg School Of Management by Tybout, Alice M., Calkins, ... ISBN: 9780471690160 List Price: $35.00
43.
Delivering Knock Your Socks Off Service by Performance Research Associ... ISBN: 9780814473658 List Price: $18.95
47.
Attracting Perfect Customers The Power of Strategic Synchronicity by Hall, Stacey, Brogniez, Jan ISBN: 9781576751244 List Price: $18.95
48.
Accelerating Customer Relationships Using Crm and Relationship Technologies by Swift, Ronald S. ISBN: 9780130889843 List Price: $39.99
50.
New Age of Innovation by Prahalad, C. K., Krishnan, ... ISBN: 9780071598286 List Price: $29.95
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