Customer Relations Books

Browse New & Used Customer Relations Books

Results 1 - 50 of 2,010 for Customer Relations Books
1.
Fish! A Remarkable Way to Boost Morale and Improve Results by Lundin, Stephen C., Paul, H... ISBN: 9780786866021 List Price: $19.99
2.
Raving Fans A Revolutionary Approach to Customer Service by Blanchard, Ken, Bowles, She... ISBN: 9780688123161 List Price: $22.99
5.
The 4 A's of Marketing: A Customer Perspective by Sheth, Jagdish, Sisodia, Ra... ISBN: 9780415898355 List Price: $49.95
13.
Working with Microsoft Dynamics CRM 2011 by Snyder, Mike, Steger, Jim ISBN: 9780735648128 List Price: $49.99
14.
Achieving Service Excellence, Second Edition by Fottler, Myron D., Ford, Ro... ISBN: 9781567933277 List Price: $88.00
15.
Relationship Selling by Johnston, Mark W., Marshall... ISBN: 9780073529813 List Price: $157.19
17.
Great Customer Service on the Telephone by Anderson, Kristin ISBN: 9780814477953 List Price: $10.95
18.
Power of Appreciative Inquiry A Practical Guide to Positive Change by Whitney, Diana, Trosten-Blo... ISBN: 9781576752265 List Price: $30.95
19.
We The Ideal Customer Relationship by Yastrow, Steve ISBN: 9781590791219
21.
Whats the Secret To Being a World-Class Customer Service Company by DiJulius, John R., III ISBN: 9780470196120 List Price: $27.95
23.
Managing the Customer Experience Turning Customers into Advocates by Wheeler, Joe, Smith, Shauna L. ISBN: 9780273661955 List Price: $39.99
24.
Indispensable How To Become The Company Your Customers Can't Live Without by Calloway, Joe ISBN: 9780471703082 List Price: $27.95
26.
Salesforce.com For Dummies by Wong, Tom ISBN: 9780470318126 List Price: $24.99
32.
Nordstrom Way To Customer Service Excellence A Handbook for Implementing Great Service in Yo... by Spector, Robert, McCarthy, ... ISBN: 9780471702863 List Price: $24.95
33.
Happy About Customer Service? by Welsh, Ken ISBN: 9781600050930 List Price: $19.95
37.
Customer Value Creation: Case Studies in Business to Business Success by Alderman, Jerry, Pigues, D.... ISBN: 9780470547991 List Price: $65.00
38.
CRM Fundamentals by Kostojohn, Scott, Paulen, B... ISBN: 9781430235903 List Price: $34.99
39.
Customer Experience: Future Trends and Insights by Shaw, Colin, Dibeehi, Qaalf... ISBN: 9780230247819 List Price: $45.00
40.
Customer-Centric Product Definition The Key to Great Product by PDC Professional Publishing ISBN: 9780974560403 List Price: $34.95
43.
CRM at the Speed of Light by Greenberg, Paul ISBN: 9780071590457 List Price: $34.99
44.
Customer Mania! It's Never Too Late To Build A Customer-focused Company by Blanchard, Ken, Hills, Fred... ISBN: 9780743270281 List Price: $19.95
45.
Management Lessons from Mayo Clinic by Berry, Leonard L., Seltman,... ISBN: 9780071590730 List Price: $27.95
46.
Key Account Managers Pocketbook by Jones, Roger E. ISBN: 9781870471428 List Price: $8.95
47.
Principles of Products Liability by Geistfeld, Mark A. ISBN: 9781587789748 List Price: $43.00
48.
Award-winning Customer Service 101 Ways to Guarantee Great Performance by Evenson, Renee ISBN: 9780814474549 List Price: $17.95
49.
Reinventing Your Contact Center A Manager's Guide To Successful Multichannel CRM by Petouhoff, Natalie L., Schw... ISBN: 9780131837898 List Price: $31.00
50.
Real-Time Contact Center by Fluss, Donna ISBN: 9780814414439 List Price: $27.95
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