1.
Service Management
by Fitzsimmons, James A., Fitzsimmo...
ISBN-13: 9780077228491
ISBN-10: 0077228499
Textbook Hardcover, 2007
Edition: 6th
List Price: $181.25
2.
Service Management: Operations, Strategy, Information Technology
by Fitzsimmons, James A., Fitzsimmo...
ISBN-13: 9780073403359
ISBN-10: 0073403350
Hardcover
Edition: 7th Reviseth
List Price: $187.19
3.
Service Management: Operations, Strategy, and Information Technology
by Fitzsimmons, James A., Fitzsimmo...
ISBN-13: 9780073377834
ISBN-10: 007337783x
Textbook Hardcover, 2007
Edition: 6th
List Price: $162.50
4.
Service Management Operations Operations, Strategy, and Information Technology
by Fitzsimmons, James A., Fitzsimmo...
ISBN-13: 9780072982305
ISBN-10: 0072982306
Hardcover, 2005
Edition: 5th
List Price: $127.81
5.
Service Mgmt.:oper.,strat.,+info.tech
by Fitzsimmons, James A., Fitzsimmo...
ISBN-13: 9780070217607
ISBN-10: 0070217602
List Price: $83.13
6.
Service Management Operations, Strategy, and Information Technology
by Fitzsimmons, James A., Fitzsimmo...
ISBN-13: 9780072868203
ISBN-10: 0072868201
Hardcover, 2003
List Price: $132.10
7.
New Service Development Creating Memorable Experiences
by Fitzsimmons, James A., Fitzsimmo...
ISBN-13: 9780761917427
ISBN-10: 076191742X
List Price: $66.95
8.
Service Management Operations, Strategy, and Information Technology
by Fitzsimmons, James A., Fitzsimmo...
ISBN-13: 9780072959581
ISBN-10: 0072959584
Hardcover, 2004
List Price: $162.60
9.
Service Management, Operations, Strategy and Information Technology
by Fitzsimmons, James A., Fitzsimmo...
ISBN-13: 9780072424195
ISBN-10: 0072424192
List Price: $124.25
10.
New Service Development Creating Memorable Experiences
by Fitzsimmons, James A., Fitzsimmo...
ISBN-13: 9780761917410
ISBN-10: 0761917411
List Price: $145.00
11.
Service Management Operations, Strategy, and Information Technology
by Fitzsimmons, James A., Fitzsimmo...
ISBN-13: 9780071214575
ISBN-10: 0071214577
Hardcover, 2004
Edition: 4th
List Price: $22.01
12.
Service Management Operations, Strategy, and Information Technology
by Fitzsimmons, James A., Fitzsimmo...
ISBN-13: 9780072823738
ISBN-10: 0072823739
Hardcover, 2004
Edition: 4th
List Price: $111.56
13.
Service Mgmt.:oper.,strat...-text Only
by Fitzsimmons, James A., Fitzsimmo...
ISBN-13: 9780072312676
ISBN-10: 007231267X
Edition: 3rd
List Price: $87.50
14.
Service Management for Competitive Advantage
by Fitzsimmons, James A., Fitzsimmo...
ISBN-13: 9780070212176
ISBN-10: 0070212171
Textbook Hardcover
Edition: 1st
15.
Service Management : Operations, Strategy, Information Technology
by Fitzsimmons, James A., Fitzsimmo...
ISBN-13: 9780078024078
ISBN-10: 0078024072
2013
Edition: 8th
