Generalist Case Management: A Method of Human Service Delivery

Dr. McClam is affiliated with the Mental Health Counseling (Master's) and Counselor Education (Ph.D.) programs at the University of Tennessee, Knoxville. She teaches various courses in both programs, including Cross Cultural Counseling, Formal Measurement, and Case Management. Her research broadly deals with case management in human service delivery, professional development, and international human services. Dr. McClam is currently Associate Editor of "International Education" and past Co-Editor of "Human Service Education," both refereed journals. She and Marianne Woodside have co-authored a number of books with Thomson Brooks/Cole. Included among her professional awards are the Helen B. Watson Outstanding Faculty Research Award in the College of Education (1998), a Certificate of Appreciation from the Council for Standards in Human Service Education (2001), and most recently, the Miriam Clubok Award from the National Organization for Human Service Education (2003).Tricia McClam is the author of 'Generalist Case Management: A Method of Human Service Delivery', published 2011 under ISBN 9780495004882 and ISBN 049500488X.