1699458

9780827349919

Telephone Triage Theory, Practice, and Protocol Development

Telephone Triage Theory, Practice, and Protocol Development
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  • ISBN-13: 9780827349919
  • ISBN: 0827349912
  • Publication Date: 1993
  • Publisher: Delmar Cengage Learning

AUTHOR

Wheeler, Sheila Q., Windt, Judith H.

SUMMARY

The first and only combined text/workbook training program to provide comprehensive telephone triage as well as protocol development. Written in direct, "how-to" style, it sets forth guidelines for interview and documentation skills, as well as medico-legal aspects. All of the essentail guidlines and instructions are here for telephone triage that is confident, refined, and precise. ALSO AVAILABLE - INSTRUCTOR SUPPLEMENTS CALL CUSTOMER SUPPORT TO ORDER Audiotape ISBN: 0-8273-5636-6Wheeler, Sheila Q. is the author of 'Telephone Triage Theory, Practice, and Protocol Development', published 1993 under ISBN 9780827349919 and ISBN 0827349912.

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