Before selling your items back with ValoreBooks, please make sure to read through our policies. We look forward to scoring you the most money for your used stuff!
Books, iPhones, iPads, video games, CDs, and DVDs that do not meet our quality standards won’t be accepted for sellback. Read our sellback standards to determine if your items are acceptable for sellback with ValoreBooks.
Please do not send in books that you do not own, or that you have rented from ValoreBooks or another rental provider. ValoreBooks is not responsible for rental late fee charges related to these books.
Please do not send in items that ValoreBooks does not currently support for sellback. These items will be confiscated.
When preparing your sellback items for shipment, please ensure that:
All sellback shipments must arrive at our warehouse within 30 days of your sellback order date. Items typically take 2-14 business days to reach our warehouse depending on where the shipment originates. ValoreBooks is not responsible for items that are lost or damaged in the mail. If you would like to insure your package, you may do so at your own expense.
By sending in your sellback items to ValoreBooks, you agree to release us from any claim as to the products, the data stored in the products, or any information on any media used in conjunction with the products. ValoreBooks is not responsible for: any loss suffered by you due to any data that is not erased from the products and transferred to a third party; or any loss of data after the product is submitted to us. After sending in your sellback items to ValoreBooks, any requests for item returns may not be honored.
Once we receive your sellback items we will evaluate them to ensure each meets our quality standards. This process may take up to 7 business days. Your sellback items may be re-quoted or rejected for any of the following reasons:
Please note that each item in a sellback order may be processed, evaluated, and reported on separately. If you have multiple items in your sellback order, you may receive payment for each one separately.
Once your items have been processed and evaluated, payment will be issued within 14 business days. ValoreBooks currently supports three payment options:
By participating in the sellback program, you represent and warrant that you are the lawful owner of the products you are selling back, and that those products are free and clear of any lien or encumbrance.
ValoreBooks will not issue payment for any sellback items that violate one or more of these policies.