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Textbook Buying Policy
If CDs and discs are required with the book they must be sent with the book or you will not receive payment.
DVD, CD, and Video Game Buying Policy
All items must be in their original case and include original artwork..
All items must be in working condition.
Packaging slips are necessary to identify your shipment. If a packaging slip is not included in your shipment, we will not be able to identify your order.
All textbook sell back shipments must arrive at our warehouse within 30 days of the order date. Books that arrive after the 30 day period will be valued at our current sell back price, which may be lower than the original quote.
ValoreBooks.com is not responsible for items lost in the mail. If you would like to insure your package or obtain delivery confirmation you may do so at your own expense.
Textbook Quality Policy
A textbook or book may only be sold by the ISBN number which it was produced as. Customers that tamper with ISBN numbers on physical textbooks or packaging slips will not receive payment.
If the condition of a textbook is materially different than stated, price will be adjusted accordingly.
If you send a study guide that has been used (with marks, highlights, and/or pages missing, etc.) you will not receive payment.
DVDs, CDs, and Video Games Quality Policy
If the item is missing artwork, or the artwork is damaged, you will not receive payment.
If the UPC code does not match the item sent, you will not receive payment..
Any textbooks that violate one or more of our Sell Back Policies will be recycled.
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